K & K Exports

Established in 1992, K&K Exporters has made a name for itself in the list of top suppliers in India. The supplier company is located in Bareilly, Uttar Pradesh, and is one of the leading sellers of listed products. K&K Exporters is listed in Trade India's list of verified sellers offering supreme quality Housewares, tableware, kitchenware, and hotel ware including epns.

12 hrs/week

Saved in finding products because of an efficient PIM

2x more

Catalogs with only 5 mins per catalog

2 days

Lesser to respond to a client requirement

The challenges

The client was struggling with the manual process of creating B2B catalogs for its buyers. The company, being a traditional business, was not aware of technology and digitization, and this led to decreased employee productivity and hampered B2B sales funnels. The client tried several solutions but did not find a one-stop solution that could scale its business. Additionally, the client had a frequent use case to reach out to a customer service team for help with the digitization of its workflows, making it imperative to have an excellent support team.To address its challenges and improve workflow, K&K Exports turned to WizCommerce.

The solution

K&K Exports was struggling to create B2B catalogs manually and was in need of a comprehensive solution to digitize its product library. It turned to WizCommerce for help due to WizCommerce’s excellent customer service and expertise in the field. WizCommerce provided a cloud-based platform for K&K Exports, which was executed with the help of a dedicated account manager. The client was given multiple training sessions, which allowed easy operations of the platform and increased the number of B2B catalogs generated by multiples. WizCommerce's exceptional support team provided round-the-clock assistance to the client, troubleshooting issues and introducing new features. As a result, K&K Exports increased employee productivity by 50% and the owner recognized WizCommerce's support team as the best in the world.

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